How can we help you?

Addins is a premier home tuition platform in Udaipur connecting students with qualified tutors for academic excellence.

Parents post learning requirements, and expert tutors apply. Parents can also search and contact tutors directly.

Posting a job is free for parents. Tutors can create a basic profile for free, with premium plans for enhanced visibility.

We currently operate primarily in Udaipur and surrounding regions, expanding soon to other cities in Rajasthan.

Yes, our website is fully responsive and works seamlessly on all mobile devices and tablets.

You can reach our support team via the 'Contact Us' page or email us directly at support@addinsedu.com.

Yes, we prioritize data privacy and use secure encryption to protect your personal information.

Click on 'Forgot Password' on the login page and follow the instructions sent to your registered email.

No, users are allowed only one account. You can switch roles (Tutor/Parent) within the existing system if supported.

Yes, many of our tutors offer online classes via Zoom, Google Meet, or Skype.

You can post a job requirement for free or browse our 'Find Tutors' section to filter by subject and class.

Tutor fees vary based on experience and subject. You can view the hourly/monthly rates on their profiles.

We conduct background checks and verify qualifications for 'Verified' badged tutors on our platform.

Absolutely. You can chat or call the tutor (after unlocking contact) to discuss requirements.

You can post a new job or browse other tutors. We recommend a trial class before finalizing.

Unlocking a tutor's direct contact details may require a small credit fee or a membership plan.

You pay the tutor directly. Addins currently does not facilitate tuition fee payments between parties.

Yes, you can post requirements for different children or subjects separately.

Go to your Dashboard, view 'My Jobs', and select the 'Close' option for the relevant post.

Yes, creating transparency is key. You can rate and review tutors you have hired.

Complete your profile, get verified, and apply to relevant jobs posted by parents in your area.

Basic registration is free. We offer Premium memberships for higher visibility and more job applications.

Free accounts have a monthly limit. distinct limits apply to Basic, Pro, and Business plans.

Upload your ID proof and academic certificates. Our team will verify them within 1-2 business days.

Yes, you can list all subjects and classes you are proficient in on your profile.

Parents can view your profile and unlock your contact details to call or message you directly.

This is a fee parents pay to view your number. You don't pay this; it earns you serious leads.

Profiles are rejected for incomplete info or unclear photos. Check your email for specific reasons.

Yes, update your address and preferred locality in your Profile settings.

Go to the 'Membership' section in your dashboard and choose a plan that suits your needs.

Credits are used to perform actions like unlocking contacts or highlighting your profile.

You can purchase credit packs or membership plans via the 'Wallet' or 'Membership' section.

Yes, we use industry-standard secure payment gateways (Razorpay/Stripe) for all transactions.

Credits are generally non-refundable. Please read our Refund Policy for specific exceptions.

Credits usually have a validity period linked to your membership. Check your dashboard for details.

Your 'Account' or 'Wallet' section contains a detailed log of all purchases and usage.

No, credits are non-transferable and linked to your specific account.

We accept UPI, Credit/Debit Cards, and Net Banking.

No, all charges are transparently displayed before you make a payment.

Please email support@addinsedu.com with your transaction ID for immediate assistance.

We verify tutor identities and encourage parents to conduct their own due diligence.

We prohibit abusive behavior, spam, and fraudulent activities. Violators are banned immediately.

Use the 'Report' button on the profile page or contact support with details.

No, your number is only visible to registered users who pay to unlock it.

Yes, you can request account deletion from your Profile settings page.

Our Privacy Policy outlines how we collect, use, and protect your data. Link in footer.

We do not sell your personal data to third-party advertisers.

Badges indicate that the user has submitted documents, but they are not a guarantee of character.

Report the issue to us. We track reliability and may suspend repeat offenders.

Agreements made on Addins are between the tutor and parent.