At Addins, we strive to ensure customer satisfaction and transparency in our services. This Refund Policy outlines the guidelines for refunds related to tutoring jobs and services provided through our website, www.addinsedu.com

1. Tutoring Job Fees:

• Job Posting Fees: The fees paid by parents or enterprises to post tutoring job opportunities on Add-Ins Education are non-refundable.
• Tutoring Service Fees: Once a tutoring service is successfully arranged between a tutor and a parent or enterprise, the fees paid for the service are non-refundable unless otherwise specified in this policy.

1. Cancellation by Parents or Enterprises:

   • If a parent or enterprise decides to cancel a tutoring service after the agreement has been made, refunds will be subject to the following conditions:
     • If the cancellation occurs before the first tutoring session and the tutor has not incurred any preparation or administrative expenses, a full refund may be provided.
     • If the cancellation occurs after the first tutoring session or if the tutor has already incurred expenses related to the service, refunds will be at the discretion of addinsedu.com, considering the circumstances and any applicable cancellation policies agreed upon.

2. Cancellation by Tutors:

   • If a tutor cancels a confirmed tutoring service, refunds will be subject to the following conditions:
     • If the cancellation occurs before the first tutoring session and a replacement tutor is arranged, a full refund may be provided.
     • If the cancellation occurs after the first tutoring session or if a replacement tutor is not arranged, refunds will be at the discretion of addinsedu.com, considering the circumstances and any applicable cancellation policies agreed upon.

3. Disputes and Resolutions:

   • In the event of a dispute between a tutor and a parent or enterprise regarding the quality of the tutoring service provided, addinsedu.com may step in to mediate and find a fair resolution. Refunds, if applicable, will be determined on a case-by-case basis.

4. Contact Us:

   • For any inquiries or concerns regarding refunds or our Refund Policy, please contact us at info.addinstutor@gmail.com,  We will be happy to assist you.

Please note that this Refund Policy may be subject to change. Any updates or modifications will be communicated through our website. By using our services, you agree to the terms and conditions outlined in this policy.